Privacy Policy

Seygov is committed to protecting the privacy and security of our users and the organizations we serve. This Privacy Policy explains how information is collected, used, and handled when you access or use the Seygov platform and related services (“Services”).

1. Scope

This Privacy Policy applies to the Seygov website, platform, and hosted applications provided as part of the Services. It does not apply to systems, services, or platforms operated independently by government agencies or third parties.

2. Information We Collect

Seygov collects limited information necessary to operate and support the Services. This may include account information, administrative contact details, system configuration data, and usage metadata related to platform functionality.

3. Agency Data

Government agencies retain ownership and control of all data submitted, stored, or generated through the Services. Seygov does not claim ownership of agency data and processes such data solely to provide, maintain, and support the Services.

4. Authentication and Integrations

When agencies connect their own identity, messaging, or domain systems to the platform, authentication and related data are handled according to the agency's configuration. Seygov does not independently authenticate end users outside of the configured integration methods.

5. Use of Information

Information collected by Seygov is used to operate the platform, provide customer support, improve service reliability, and communicate important service-related information. Seygov does not sell, rent, or trade user or agency information.

6. Data Sharing

Seygov does not share agency data with third parties except as required to operate the Services, comply with legal obligations, or as directed by the agency. Any service providers engaged by Seygov are limited to performing functions related to the Services.

7. Data Retention

Information is retained only for as long as necessary to fulfill operational, contractual, or legal requirements. Retention periods may vary based on subscription plans, agency configuration, or applicable policies.

8. Security Measures

Seygov implements reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, disclosure, or loss. While no system can guarantee absolute security, protecting agency data is a core priority.

9. Cookies and Tracking

The Seygov website may use limited cookies or similar technologies required for essential functionality and security. Seygov does not use tracking technologies for advertising or behavioral profiling purposes.

10. User Responsibilities

Agencies are responsible for managing user access, permissions, and data within their deployed applications. Seygov is not responsible for privacy practices implemented by agencies within their own environments.

11. Changes to This Policy

Seygov may update this Privacy Policy from time to time. Updates will be posted to this page, and continued use of the Services constitutes acceptance of the revised policy.

12. Contact Information

Questions or concerns regarding this Privacy Policy may be submitted through the contact methods provided on the Seygov website.